Welcome to Nuelif. By accessing or using our website (www.nuelif.in) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Introduction

These Terms and Conditions govern the use of Nuelif’s website and the purchase of products from us. By visiting our website or making a purchase, you are agreeing to abide by these terms. If you do not agree with these terms, please do not use our website or make any purchases.

2. Product Information

Nuelif strives to ensure that the product descriptions, images, and other content on our website are accurate and up to date. However, we do not guarantee that the information provided is complete, reliable, or free from errors. In the event of any discrepancies between the product descriptions on our site and the actual product, Nuelif reserves the right to make the necessary adjustments.

3. Orders and Payment

• Order Acceptance: Your order constitutes an offer to purchase the products listed in your order. All orders are subject to acceptance by Nuelif. We reserve the right to refuse or cancel any order at our discretion, even after an order has been placed, for reasons including product availability, errors in pricing, or suspicion of fraudulent activity.

• Payment: All prices are listed in INR (Indian Rupees) unless otherwise stated. Payments must be made in full at the time of purchase. Nuelif accepts various forms of payment, including credit/debit cards, net banking, and other online payment methods available on our website. Payment processing will occur when the order is placed, and you will receive a confirmation email after successful payment.

4. Shipping and Delivery

• Shipping: Nuelif offers delivery to locations within India and internationally (if applicable). Delivery times may vary depending on the destination and availability of the products. We will make reasonable efforts to deliver your order within the specified timeframe, but we do not guarantee delivery dates.

• Shipping Costs: Shipping charges will be applied at checkout based on the delivery location and the weight of the items in the order. All shipping costs are calculated and displayed before payment.

• Delivery Issues: Nuelif is not responsible for delays in shipping or delivery caused by third-party courier services, customs regulations, or unforeseen circumstances. Any delivery issues such as damage, delays, or non-delivery must be reported within 7 days of receiving the item.

5. Returns and Exchanges

• Eligibility: We want you to be satisfied with your purchase. If you are not happy with your product, you can request a return or exchange within 14 days from the date of delivery. To be eligible for a return, the product must be unused, undamaged, and in its original packaging.

• Return Process: To initiate a return or exchange, please contact our customer service team at support@nuelif.in with your order details. Upon approval, we will provide instructions on how to return the product.

• Non-Returnable Items: Certain items, such as customized or personalized products, are not eligible for return or exchange unless the product is defective.

• Refunds: Once your return is approved, we will process the refund to your original payment method. Refunds will be processed within 7–10 business days after receiving the returned product. Shipping fees are non-refundable.

6. Intellectual Property

All content on the Nuelif website, including text, images, logos, graphics, videos, and product designs, are the property of Nuelif and are protected by copyright, trademark, and other intellectual property laws. You may not use, modify, or reproduce any content from our website without prior written consent from Nuelif.

7. Limitation of Liability

• No Warranty: Nuelif does not make any warranties or representations regarding the quality, completeness, or accuracy of the products, services, or content provided on our website. All products are provided “as is.”

• Limitation: Nuelif’s liability is limited to the amount you paid for the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

8. Privacy and Data Protection

At Nuelif, we respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

9. Modifications to Terms and Conditions

Nuelif reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. It is your responsibility to review these terms periodically to stay informed of any updates.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or related to these terms shall be resolved through binding arbitration in Bengaluru, Karnataka, India.

11. Force Majeure

Nuelif shall not be held liable for any delay or failure to perform its obligations under these Terms and Conditions if such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, terrorism, strikes, or interruptions in supply chains.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@nuelif.in
Phone: +91 8792505407
Address: 429, 80 Feet Rd, 6th Block, Koramangala, Bengaluru, Karnataka 560095